Alaska Airlines is a row that disrupts hundreds of flights
Hundreds of flights in Alaska and thousands of travel plans for passengers were disabled during the weekend until Monday after a “enhanced” power “that led to the establishment of aircraft for about three hours.
Since then, the airline has resumed flights, but the company said in a statement late on Monday The effects of grounding can lead to possible additional disorders as well as delay. Travelers have been reported to wait for hours in ticket queues and sleep in airports due to power outages.
The airline said in its statement.
Here is what to know.
What happened?
The flights were established at 8 pm on July 20, after the power outage. Alaska Airlines said that “a critical piece of multi -corner devices”, which was manufactured by a third party, suddenly failed. The impact of the unexpected failure on the airlines systems, which requires the stopping of the land. The station was raised at 11 pm, Sunday.
The Seattle-based airline confirmed that the interruption of information technology is not an event for cybersecurity and that it is “not related to any other ongoing events”-including the last Microsoft Hack penetration around the world. He also said that the safety of her flights is still not affected.
Since Sunday, the airline has canceled more than 200 flights, with 116 cancelors on Monday, which led to about 15,600 passengers.
What can you do if you are an affected passenger?
The airline advised passengers to verify their flight before heading to the airport.
Airlines Alaska said it provides a “flexible travel policy” for those who want to change or cancel their flights. According to its website, Alaska air lines will provide accommodations in hotels, arranging land transport, and distributing meal vouchers to those affected by power outages. It may also help in arranging flights for another flight to the passenger’s destination.
These measures related to power outages apply only to tickets purchased on July 20 or before, with the original travel dates between twenty and thirty. The new travel dates are expected from Monday, July 21 to July 28.
How common is interruption with airlines?
Technology -related flight disturbances are common, although they are usually resolved in hours. Many airlines have long relied on computer aging, and the aviation industry has been criticized for their failure to update quickly.
Last year, Microsoft power outages caused flights around the world.
In January 2023, the Federal Aviation Administration ordered the establishment of all flights across the country for 90 minutes due to the computer problem that prevented airports from updating safety notifications that help warn of possible flight risk. FAA has not found any evidence of an electronic attack, instead followed the problem to a corrupt file.
In December 2022, South West Airways canceled thousands of its flights over more than two weeks, which led to more than two million passengers at the height of the holiday season. The airline’s operations stumbled through a winter storm, but the issue that the snowball was subjected to after the storm was immersed in its system that rejuvenates the crew.
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